Decree Law 1.804/80 on imports makes it CLEAR that every Brazilian has the right to import products up to $50 USD (US Dollars) without any taxation. The vast majority of our products are WELL BELOW this value, which avoids any customs-related issues.
In some cases, the status "Fiscal Problems" is related to ICMS Protocol 021/2011, which requires the collection of ICMS in the destination state of the various signatory states. In these cases, the product is held by SEFAZ and will only be released after bureaucratic procedures. If your product happens to be taxed, please contact us so that we can assist you and TRY to minimize the tax charge.
If the charge is unavoidable and no other measure can prevent its payment, it will be the responsibility of the final consumer.
We kindly ask you to keep monitoring the delivery status through our tracking tool. Once it is released, we will request priority processing.
We apologize for the inconvenience caused.