We work with international suppliers from the United States, Europe, and Asia to always guarantee the best price and quality!
Our suppliers will ship your product directly from the factory to you.
The estimated delivery time is between 10 to 25 business days.
If there are customs delays and your order is held in Brazil, the time it remains in customs does not count toward the delivery period.
We carefully select suppliers who, in addition to offering price and quality, also speed up the shipping process.
If the estimated time has passed, we recommend that you contact Correios (the Brazilian postal service) to check the reason for the delay.
If Correios does not have your order, please contact us immediately so we can verify the situation with our suppliers.
If we confirm a logistics problem with your order, we will issue a FULL refund of your purchase right after completing the verification steps.
The tracking code for your purchase will be sent to your email within 5 to 10 business days after your order is confirmed.
If your order was placed using the Boleto Bancário option, please note that payment processing can take up to 5 business days.